Dr. Rhoberta Shaler
"You Cannot
Not Communicate".

Did you know that it is impossible to not communicate? It's true. If you refrain from speaking, you communicate. If you decide not to attend a meeting, you are communicating. If you are late for a meeting, you are communicating. This presents you with decisions. At any time, what is it that you wish to communicate? If you do not clearly take charge of what, when and how you communicate, you could be misunderstood or misinterpreted. You leave yourself completely open to the assumptions of others.

Trust, of course, plays a large part in the communication equation. If you work or live with people who understand your motives, know that you are responsible and feel comfortable with you as a colleague or team member, the assumptions about you will be positive. If those same people are insecure within themselves, or about you, they may make assumptions that serve their own best interests.

Picture of Dr. Shaler
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